Your Cart

Your cart is empty.

Now viewing your cart.

Edit « »
Subtotal: 0.00
Checkout
Account Support

Now Available: DOUBLE CROSS

As performed by Dan White backstage at The Tonight Show with Jimmy Fallon!More Details

Forums

Ask questions, share ideas and participate in our weekly contests. Accelerate your advancement and, in the process, help each other.

120+ hours and no answer

Discussion in 'The Wire - Global Marketplace' started by Leadsl, Aug 21, 2012.

  1. I've been waiting since Thursday morning for a reply to the effect I submitted to the Wire. What could have gone wrong?
     
  2. Lyle Borders

    Lyle Borders director of operations // theory11 Staff Member

    Hey!

    Sorry about the delay! The weekends can cause a delay in submission approvals occasionally. Rest assured, the guys on the approval team will get to your trick as soon as possible. They are reviewing videos as we speak.

    Have an awesome day!

    // L
     
  3. Joey144

    Joey144 Elite Member

    edit: nvm, I got an email now :)
     
    Last edited by a moderator: Aug 22, 2012
  4. Nice post. I like it. Thanks for sharing these information. Keep it up. :)
     
  5. Josh Burch

    Josh Burch Moderator

    Great! Keep posting threads like this, eventually the Wire team will stop promising 72 hours. They need more time to review the submissions and until they admit it and change the program then we need to be vocal with how long it is taking.

    Lyle, it says nothing about the weekends when submitting. If this is the reason then it would be helpful to know about it before hand :)
     
    Last edited by a moderator: Sep 27, 2012
  6. Yep, its been more than 72 hours for me too. Isn't the email meant to be automated?
     
  7. Andrei

    Andrei vp, production [theory11] Staff Member

    Hey Josh, we're doing our best to get to as many submissions as possible. I believe I got in touch with you and responded pronto as soon as you messaged me. We also sent an email with regards to your submission, I think you may have missed it at one point. Out of the thousand or so Wire submissions we've done so far, we feel we do our best to stay true to that promise but we are human and we will of course make mistakes.

    Like always, if there's anything urgent, please contact me at andrei@theory11.com and I will personally take care of it! Thank you.
     
  8. Joey144

    Joey144 Elite Member

    ~144 hours =/
     

Login to theory11

Forgot Password?

Create New Account