Our warehouse is a climate controlled, high security complex in the USA. Your order will arrive VERY quickly.
Below is a list of our current shipping options available for domestic and international packages.
- Standard (USA only) 4-7 Business Days
- Expedited (USA only) 2-3 Business Days
- Crazy Fast (USA only) 1-2 Business Days
- First Class International 7-21 Business Days
- Priority Mail International 6-10 Business Days
- Express Mail International 3-5 Business Days
- UPS WW Standard International 7-10 Business Days / Canada ONLY
- UPS WW Expedited International 2-5 Business Days
- UPS WW Saver International 1-3 Business Days
- Horse and Buggy 3-4 Business Years (just kidding)
All shipping times are estimates provided by the shipping carrier, only. Once the order leaves our warehouse, we unfortunately have no control over how long it takes to get in yo' handz.
How much does shipping cost?
The short answer is "it depends." It depends on which shipping option you choose and where you are located. For example, it will be more expensive to ship a package to your house in Antarctica than it would be to ship to your summer home in California. Our shipping prices are VERY competitive, and all rates will be VERY clearly displayed during the checkout process.
How long will it take for my order to arrive?
Unless otherwise stated, all orders ship from the theory11 warehouse within 24 business hours. After it leaves our building, ship time depends on what type of shipping method you chose. Check out the list of shipping options in the black box above for details.
Why don't you offer free shipping?
Free shipping is never "really" free. It's a myth, just like Elvis and Area 51 and John Stamos. When a store offers you free shipping, they're making up those costs by making their products more expensive. Compare our prices - often, our prices are HALF of what other stores charge for the same item. We don't think that is fair. We believe in transparency, and accordingly, we charge a very simple, very fair, competitive cost for shipping.
Does theory11 charge any hidden fees for shipping and handling?
Absolutely not. However, international orders may be subject to customs fees by your native country. These fees are outside of the control of theory11, and therefore we cannot compensate for them nor mark the package incorrectly to avoid such fees. If you think this might affect your order, you may wish to check with your local postal service prior to purchase.
What if I enter the wrong address?
If any mistake in shipping is OUR fault, we will correct it without hesitation free of charge. However, if you accidentally enter the wrong shipping address, we have no way of fixing that issue other than waiting for the package to return and shipping it to you again. Duplicate shipping costs must be paid by the customer. Moral of the story: triple check your shipping address before submitting your order!