Hi,
Yesterday I purchased for download only Daniel Madison's Motion+Mystique; I managed to download Mystique then today I went back wanting to download Motion....however I couldn't due to the following message:
WARNING 151: Restricted IP Address Access.
Your IP address, XXXXXXXXX, can not access this product. This product has already been accessed by another IP address. If you feel you have received this warning in error, please contact customer support and please include your IP address: XXXXXXXXX
Now... I have already sent a ticket to support, buy while I am waiting, I wanted to know if any of you had this problem and how to possibly bypass the issue.
Iam 90% sure that the issue is caused by my usb dongle that is generating different IPs every new internet connection thus theory11's download recognizes it as a different machine. As far as you guys know... is there a way to solve this?
Cheers
Yesterday I purchased for download only Daniel Madison's Motion+Mystique; I managed to download Mystique then today I went back wanting to download Motion....however I couldn't due to the following message:
WARNING 151: Restricted IP Address Access.
Your IP address, XXXXXXXXX, can not access this product. This product has already been accessed by another IP address. If you feel you have received this warning in error, please contact customer support and please include your IP address: XXXXXXXXX
Now... I have already sent a ticket to support, buy while I am waiting, I wanted to know if any of you had this problem and how to possibly bypass the issue.
Iam 90% sure that the issue is caused by my usb dongle that is generating different IPs every new internet connection thus theory11's download recognizes it as a different machine. As far as you guys know... is there a way to solve this?
Cheers