Error C00D10D1?

Toby · Feb 20, 2008

Hey guy's, i know that this thread is maybe not suited for this kind of forum, and that it should be on the Ellusionist forum, but i feel more at home here

I bought "Factory Sealed" and "Bullet" downloads form E, i put in the activation code, and when i try to play them (either one of them), Windows media player tells me that i have a codec problem and send me to this page http://www.microsoft.com/windows/windowsmedia/player/webhelp/default.aspx?&mpver=11.0.5721.5212&id=C00D10D1&contextid=68&originalid=C00D0BC4&codec=WMV3

And i installed that codec, and every other codec that i know of, and it still doesnt work, so if some of you guys had same problem, and managed to solve it, please PM me or something.

Tnx

Farrell · Feb 20, 2008

Try using VLC media player (google it), it pretty much plays everything.

jimbowmanjr · Feb 20, 2008

Toby said:
Hey guy's, i know that this thread is maybe not suited for this kind of forum, and that it should be on the Ellusionist forum, but i feel more at home here

I bought "Factory Sealed" and "Bullet" downloads form E, i put in the activation code, and when i try to play them (either one of them), Windows media player tells me that i have a codec problem and send me to this page http://www.microsoft.com/windows/windowsmedia/player/webhelp/default.aspx?&mpver=11.0.5721.5212&id=C00D10D1&contextid=68&originalid=C00D0BC4&codec=WMV3

And i installed that codec, and every other codec that i know of, and it still doesnt work, so if some of you guys had same problem, and managed to solve it, please PM me or something.

Tnx

You should try and contact Ellusionist customer support to get this resolved. Have you tried that yet?

--Jim

Toby · Feb 20, 2008

Farrell said:
Try using VLC media player (google it), it pretty much plays everything.

Thanx man, i just tried that now, but it still doesnt work.

@Jim: yup. i contacted them and they just send me some link to how to solve the problem, and it's the same thing, from that link they just send me to download WMP codec from Microsoft, and i allready tried that.

audun123 · Feb 20, 2008

I had the same problem, but i also got the "ellusionist player" I think u get it when u buy something there. The vids there are protected so thats ure only option. If u didnt get the player, contact customer support!

DLeerium · Feb 20, 2008

I once had problems about missing codecs and everything. There is this program called GSpot which helps you find your missing codecs and gives you information on where to download them. Heres the link...Its spyware free

http://www.softpedia.com/get/Multimedia/Video/Encoders-Converter-DIVX-Related/GSpot.shtml

Toby · Feb 20, 2008

audun123 said:
I had the same problem, but i also got the "ellusionist player" I think u get it when u buy something there. The vids there are protected so thats ure only option. If u didnt get the player, contact customer support!

I have E player, and it still doesnt work. When i play it from E player it says "downloading codec" and then when he does, it says "ready" but when i click "play" button, it just start that all over again.

@DLeerium: I downloaded the GSpot, but its so complicated, i dont know how to use it. I import the file but than i dont know where it says whats wrong with it. PM me.

arvindj227 · Feb 20, 2008

Toby, my suggestion to you would be to follow up on eSupport and tell them more about the problems you're having. They'll sort you out.

Cheers,

AJ

SHANE BLACK · Feb 20, 2008

This has been a recurring problem for me as well. My suggestion to you is call them and get them to just go ahead and mail you the DVD's instead they will have no problem with that.

Shane.

Jeff Fitzgerald · Feb 20, 2008

If you've already validated the license on your computer, you could use FairUse4 to strip the DRM and play the video in VLC Player, granted that you aren't using Windows Vista.

SHANE BLACK · Feb 20, 2008

Jeff Fitzgerald said:
If you've already validated the license on your computer, you could use FairUse4 to strip the DRM and play the video in VLC Player, granted that you aren't using Windows Vista.

Huh? I wish I knew more about computers.lol

Toby · Feb 20, 2008

SHANE BLACK said:
This has been a recurring problem for me as well. My suggestion to you is call them and get them to just go ahead and mail you the DVD's instead they will have no problem with that.

Shane.

I live in Serbia (South Eastern Europe), so it would cost me alot more cause of the customs

But anyways, thanx all you guys for the sugestions and support, but i have solved the problem, it looks like my Windows Media Player was having problem reading this codec, and E player also (because it uses WMP). So i donwloaded it again (WMP) from Microsoft and reinstall it, and now it works. I hope that this thread will help someone else who is having the same problem.

Thanx again guys.

Jeff Fitzgerald · Feb 20, 2008

SHANE BLACK said:
Huh? I wish I knew more about computers.lol

Haha. It's not too complicated, I just didn't explain myself well. Protected WMV files will only play in Windows Media Player. So if something is wrong with Windows Media Player, you can't just open the file in another player like VLC which is a universal media player. So to be able to play a protected WMV file in another player, you first have to remove the protection. That's what FairUse4 does, granted that you have a valid license. Once the protection is removed, you can open the file in an other player that supports WMV, or you can convert it to another format, burn it to DVD, etc.

SHANE BLACK · Feb 20, 2008

Jeff Fitzgerald said:
Haha. It's not too complicated, I just didn't explain myself well. Protected WMV files will only play in Windows Media Player. So if something is wrong with Windows Media Player, you can't just open the file in another player like VLC which is a universal media player. So to be able to play a protected WMV file in another player, you first have to remove the protection. That's what FairUse4 does, granted that you have a valid license. Once the protection is removed, you can open the file in an other player that supports WMV, or you can convert it to another format, burn it to DVD, etc.

OK I appreciate the explanation, I got a little dizzy there.

Shane.