A shoutout to Bryant at T11 customer service

Cliff|Bumgardner · Oct 7, 2007

Hey,

I know T11 is new so any and all feedback on their work is needed.

I got Digital Dissolve the other day and had a slight problem with my gimmick. I sent an e-mail in and received this back from Bryant at T11:

Your friend called us. He said you sucked and not to replace your Digital Dissolve. Just kidding. If you can just send the set of coins back to our main office to verify the defect, we will send you out a replacement on the house.

Haha, I thought that was great. He has tons of e-mails to sift through each day but still manages to personalize each one for his customers. THAT is good service. Big pat on the back to Bryant.

Sharp

cklam · Oct 7, 2007

Yeah, he's pretty nice and patient ; big thanks to him~

Creeper · Oct 7, 2007

Oh yeah! Bryant is like ten times nicer than people at E.

conjure_pitch · Oct 7, 2007

Thats nice of him. I dont know him that well but I know that Dana is the nicest person alive.

DannyT · Oct 7, 2007

Creeper said:
Oh yeah! Bryant is like ten times nicer than people at E.

Seriously, was that needed?

Bryant is a cool guy along with the rest of the people at E.

Creeper · Oct 7, 2007

I guess i went a little overboard, sorry.

cbols23 · Oct 7, 2007

conjure_pitch said:
Thats nice of him. I dont know him that well but I know that Dana is the nicest person alive.

so true, Dana is really cool

Bryant · Oct 8, 2007

Thanks guys. Your feedback is much appreciated. JB doesn't let me out much so it's good to talk to other people. Well I'm pretty tired from all that, so I'll see ya later.

PS - His friend really did call. Okay, not really.

Bryant