Problems after purchase

Hello t11,

Yesterday I bought the *Visual Coin Across trick and couldn't download it. On Chrome it gave me an error that looked like a piece of html code, on IE9 it just gave me the classic internet error ( not the 404 ). Now when I try to download it it says "File not found (product error, please contact support)". What can I do about this??

I bought ''Shinag'' by Shin Lim yesterday and I had the same problem! I think this problem concerns all downloads. I hope Theory 11 is working to fix this annoying bug.

Marc-Antoine Denis


ceo / theory11
Staff member
Jul 23, 2007
New York City
This should now be resolved - let us know if you experience any further issues with any downloads and we'll get right on it.
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