I knew that there would be a shipping delay when I made my order the Friday of that promotion; I was fine with that. I wasn't thrilled it took till Wednesday, but I was still excited to get my White Monarch Uncut sheet and deck. But I noticed something odd when I got sent my tracking number (I did pay for faster UPS shipping), the number said they had printed a label, but that UPS was waiting for the package. I gave T11 the benefit of the doubt, and just sat back and waited. I had also ordered a Bee Stinger deck last Wednesday, and its tracking number (granted it was just USPS) wasn't working either. Well imagine my surprise when that package arrived today, and still no sign or update on the more important package. So I of course shot off an e-mail to T11 support, hoping it was just a tracking number issue. Well that was noon or so, and I've been anxiously awaiting a response. Well I decided to just check the tracking number again, just to see if maybe it has arrived at home, you never know. And to my surprise, I see it has updated; It just (as in the past 20 minutes) got picked up by UPS. Still no e-mail from the Support team with a reason or anything as to why this happened. Honestly I just needed to vent, and figured I'd do it here. I was really hoping to get the package by today (Hence the upgraded shipping), and now I find out its just going out today. Doesn't inspire much faith from me in doing any more big orders with them. /rant EDIT: Oh and I just looked it over again, missed the new delivery date. 7/10/2012... I was feeling better after ranting, but that got me right back to pissed again.