Vapr

Dec 11, 2013
77
2
Bulgaria
Hello ! I ordered vapr from you guys. The first day everything was fine. Today i used it and change one cartrige. But used it 5,6 times more and then it stopped producing smoke. I recharged it and it prodused agian. Now i have the same problem, this time tried to charge it, change the cartrige but nothing... and suddently the heater coil screwed up. I dont know what actually happened but when i tried gently to remove the cartrige it plugged off with half of the heater coil. So I have 2 questions. First : Will you guys replace my heater coil ? And second : do you sell vapr accessories and refills ?
 

Lyle Borders

Elite Member
Aug 5, 2008
1,604
859
Seattle, WA
www.theory11.com
Hey there!

If you ever have product problems, contact us at https://www.theory11.com/support. You can post in the forums and hope that we see your post quickly (we try to read through as many posts as possible), but if you message us in support we respond within 1 business day. Message us there with details and we will help get things fixed up for you.

Hear from you soon!

// L
 
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