anyone else having this issue lately? for me an order was placed on the 10th of March and I got an initial delivery date of 19th to 23rd March, i kept on seeing the tracking status as "Passport does not have the package yet. Your estimated delivery date will be updated once we receive it." and it never changed once nor did i got the package, I contacted support after 23rd and they placed a replacement for me but even for the replacement order I am seeing the same status as "Passport does not have the package yet. Your estimated delivery date will be updated once we receive it." for a week now, normally status used to start changing within 2 days of order placement. I am from a south asian country so my Package used to make a stop at Dubai and I understand there can be a delay as its a conflict zone at the moment but i dont know how logistics work so asked chatgpt abt it and it told me to have any effect of war on your package it first need to get into the system, your package hasnt even gotten inside the system yet.
anyone else having similar issue? I plan to contact support again once the expected delivery date has passed
anyone else having similar issue? I plan to contact support again once the expected delivery date has passed