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Problem uploading to The Wire

Discussion in 'General Discussion' started by PurpleMustache, Jan 25, 2013.

  1. I'm trying to submit a trick to the wire, but when i try to upload the video the loading bar comes up but it never loads. what should i do?
     
  2. The first thing you should do is read the WIRE forum, if you cannot find your answer, make a thread there. The second thing is to make sure you select the files, and then click the yellow/orange upload & submit button. The third thing is to switch browsers.
     
  3. j.bayme

    j.bayme ceo / theory11 Staff Member

    Hey PurpleMustache,

    If nothing happens when you hit "Upload and Submit" after you finish entering all of the information, my first suggestion would be to try it again using Google Chrome (www.google.com/chrome) or the latest version of Mozilla Firefox (internet browser). If the problem persists, shoot a message to our support crew at www.theory11.com/support and they will make sure this gets resolved for you!
     
  4. wow i feel stupid. i was under the impression that you open the files on the page, wait for the loading bar to complete, then press upload and submit. so i've been waiting for it to load without pressing the button first. anyway, thanks for the help.
     
  5. Don't worry, you aren't the first.
     

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