If you use all of your download attempts without success, the crew should be happy to give you extra attempts. That's what happened to me a few years back. However, I was downloading a whole DVD, not just a 1 on 1...
This same thing happened to me on the TNR download; they couldn't do anything about it. They finally resorted to sending me the DVD in the mail. I would've gotten the trick sooner if i'd just bought the DVD. You can't buy a dvd for a 1-on-1, though.
Thanks. Yeah, kids are always asking me to do it again... and being little hecklers. I only ever use a regular deck- no gimmicks- so impromptu is my style already.