Holiday Wheel Troubleshoot!!

[Gabriel Z.]

Hello,

And I emphasize the shoot in troubleshoot...... I have no access to my email associated with this account can I change my emal address so I get it sent to my other account?? Please help me.

Thanks,
Mr. Up The Ladder

 

[j.bayme]

Hey Gabriel, happy to help with this!

Send a quick message to our support team at theory11.com/support and we'll be happy to check into this for you and ensure resolved!

 

[Gabriel Z.]

Hey Gabriel, happy to help with this!

Send a quick message to our support team at theory11.com/support and we'll be happy to check into this for you and ensure resolved!

Two emails later and this still hasn't been resolved. I'm missing precious spins here

 

[j.bayme]

Hey Gabriel! It looks like our team responded to your support ticket on this today. Note that our support team only operates during business hours, Monday through Friday. So for after-hours support or on weekends, please allow our team a little bit more time and know that we will make sure that things are resolved as quickly as possible! Of course, always happy to help and appreciate the support!

 

[Gabriel Z.]

Hey Gabriel! It looks like our team responded to your support ticket on this today. Note that our support team only operates during business hours, Monday through Friday. So for after-hours support or on weekends, please allow our team a little bit more time and know that we will make sure that things are resolved as quickly as possible! Of course, always happy to help and appreciate the support!

I didn't get an email..... just checked.

 

[Gabriel Z.]

I didn't get an email..... just checked.

Can you check if it was sent to the right address (redacted)? And if not have it sent there.

 

[j.bayme]

Yep! Be sure to check your spam folder to ensure our response didn't go there. If you still don't see anything, let us know and we'll have our support team figure this out and resend to you!