Account Problem?

[venom546]

I was going to go back to one of the early downloads which was the be kind change to watch it again. But I downloaded it a long time ago and I can only view about 20 downloads when I know I have a lot more that I can not see. Is there a way to look at my older downloads? I always just download the videos instead of having them on my computer to save space. Thanks

 

[j.bayme]

Hey Venom, if those downloads are older than the past six months, it's very likely this is a result of system updates we've made recently. Don't worry, though - shoot a message to our support crew at www.theory11.com/support and our team will make sure this is fixed up and resolved for you ASAP!