Elite member cards?

[Goku52]

I think there should be tracking with the elite membership card so that one knows when it's coming

 

[Scudzo]

I just cracked 10,000 points today! Now comes the wait……

 

[j.bayme]

I think there should be tracking with the elite membership card so that one knows when it's coming

Hey Goku! The elite cards are sent via normal mail, so there's unfortunately no detailed tracking, but with the new metal card system, no one will need to wait longer than one month for production (plus time for shipping) - so things will be much faster hereafter!

 

[JamesonA]

I just cracked 10,000 points today! Now comes the wait……

Me too! So excited!

 

[Amit R.]

Just wondering if that option to upgrade our previous cards to the new metal ones is still being worked out right now?

 

[PeterC9]

Hi Guys...what was this form to fill in....is it only for the new elite members or will those of us with cardboard cards have to wait a bit longer...thanks in advance...Peter in Oz

 

[Imex]

I’m so close and can’t wait for my card

 

[Brutal Boards Dude]

Metal cards are back!?! Any chance I can get one? I got the cardboard one, but having the metal one on display would be awesome!!! I won't mind paying abit for the metal one either.

 

[Scudzo]

Metal card is beautiful! Thank you T11!

 

[Imex]

I just got to Elite status, how do I get the metal card?

 

[MrMcPineapple]

There will definitely be a method to upgrade your card if you have an older one - we're working on that process as we speak!

Definitely! We'll have an upgrade option soon for existing elite members to upgrade your existing card for zero cost, other than shipping. Stay tuned to your inbox in the coming week or two for details, once we get the system setup to make it happen!

Any updates on this Jonathan? I hope I didn't miss the email for the upgrade!

Any updates on this upgrade process?

 

[Blackwellfam]

Feeling heartbroken. I purchased Box 1 and Box 2 before finding out about earning points. Now my family bought me two puzzles and still no points because they were all bought in stores.

 

[CaseyRudd]

Any updates on this upgrade process?

If you have one of the old cards and want to upgrade to the new metal cards (just have to cover shipping), you can now go into the Elite Points section of your account and find the upgrade there if your account did not receive one prior:

If you have any issues claiming the card, please let us know so we can have this fixed for everyone going forward!

 

[yeti8726]

If you have one of the old cards and want to upgrade to the new metal cards (just have to cover shipping), you can now go into the Elite Points section of your account and find the upgrade there if your account did not receive one prior:

View attachment 8405

If you have any issues claiming the card, please let us know so we can have this fixed for everyone going forward!

Hey Casey,

I get this error when trying to upgrade to a new card:

Thanks,
Dave

 

[CaseyRudd]

Hey Casey,

I get this error when trying to upgrade to a new card:

View attachment 8409
Thanks,
Dave

Hey Dave! We have a fix in place that should help solve this issue if you're able to go through the form process again. If not, please shoot our support an email and we can get you sorted ASAP!

 

[yeti8726]

Hey Dave! We have a fix in place that should help solve this issue if you're able to go through the form process again. If not, please shoot our support an email and we can get you sorted ASAP!

All good now, thanks! Just placed it!

 

[Bhavit]

Feeling heartbroken. I purchased Box 1 and Box 2 before finding out about earning points. Now my family bought me two puzzles and still no points because they were all bought in stores.

Same