When will my order be shipped? I ordered something about 3 days ago, got the order number email and everything but I still have not received an email about shipping. I got the standard shipping 5-6 business days or whatever and usually when I order something it ships out the next day and I get an email.
Hey Zedqt, typically all orders leave our warehouse within 24 business hours (so an order placed on a Tuesday would ship that day, or the next day). The only alternations from this schedule are during high traffic shipping days (we do our best!) and if something is backordered - in which case you absolutely should have been informed either way.
Send a message to our support crew at
www.theory11.com/support and include your Order ID number. That way, our team can check into this specific order for you and make sure everything is resolved immediately. Our support crew operates during business hours, Monday to Friday, so expect a response within 12 business hours on Monday!