Hey This is my first time ordering at theory 11 and I was just wondering if you get a confirmation email that your order has been submitted. If so will I get it right after I purchase or does it take a while to process?
You do get a confirmation email almost immediately after you send in your order, although it will take a while for them to process your order and ship your items out of their warehouse.
If for some reason a problem does occur with your order. Do not hesitate to contact customer support. They excel in this department. I've learned from experience.
Welcome! Absolutely - you'll receive an order confirmation email immediately after purchasing, and you'll receive a shipping confirmation as soon as your package leaves our warehouse. We ship almost all orders within 24 business hours, so it will be out the door and on the way to you extremely fast. As mentioned already in this thread, if you have any questions at all, never hesitate to reach out to our support crew anytime. We're always here to help!