It's the little things that we do for each other that make life more livable sometimes. Also it's usually the good, nice, or otherwise helpful things that get the least praise publicly. It's for that reason that I wanted to create this thread, if for no other reason, than to let everyone know that there are some good guys working behind the scenes of Theory11, and their efforts need to be given attention.
About 7am this morning my computer completed its routine scans and updates. It located a few viruses and other problems that it needed to fix. Everything looked routine until I rebooted. The hard drive crashed, and the only way to save it was to restore it to factory settings. This means I lost everything... EVERYTHING!
Regrettably (and I know this is my fault) my last total hard drive back up was about a year old. So the good news is I got back most of my media, music, movies, and documents, but I lost about (rough estimate) 8 gigs worth of files, movies, magic tricks, pdf's, and essays (including my improv the world file) that I'll never be able to replace.
In this madness steps up Lyle on his own accord. I didn't ask him for help, he asked me if he could. He set me up immediately with downloads to everything I've ordered (downloadable) through Theory11 since I joined. He even replaced my How to Get Gigs pdf which I also lost in the crash! For FREE! Thanks to him I was able to recover some of my lost magic files making my loss today more tolerable.
Theory11 didn't have to be the good guys here. Lyle didn't have to reach out to me. But they did. It's reasons like this that I remain fiercely loyal to Theory11 both as a customer and as a proud member of this forum.
Props guys. Thank you.
About 7am this morning my computer completed its routine scans and updates. It located a few viruses and other problems that it needed to fix. Everything looked routine until I rebooted. The hard drive crashed, and the only way to save it was to restore it to factory settings. This means I lost everything... EVERYTHING!
Regrettably (and I know this is my fault) my last total hard drive back up was about a year old. So the good news is I got back most of my media, music, movies, and documents, but I lost about (rough estimate) 8 gigs worth of files, movies, magic tricks, pdf's, and essays (including my improv the world file) that I'll never be able to replace.
In this madness steps up Lyle on his own accord. I didn't ask him for help, he asked me if he could. He set me up immediately with downloads to everything I've ordered (downloadable) through Theory11 since I joined. He even replaced my How to Get Gigs pdf which I also lost in the crash! For FREE! Thanks to him I was able to recover some of my lost magic files making my loss today more tolerable.
Theory11 didn't have to be the good guys here. Lyle didn't have to reach out to me. But they did. It's reasons like this that I remain fiercely loyal to Theory11 both as a customer and as a proud member of this forum.
Props guys. Thank you.