Support

theory11 is committed to diversity, inclusion, and accessibility. These core values are fundamental to the way we do business and come through in the services we provide and the experiences that we design for people. We are continuously taking steps to improve theory11 and ensure it complies with the best practices and accessibility standards, including Website Content Accessibility Guidelines. We are always continuing to evaluate and improve the accessibility of our website.

Our accessibility menu can be enabled by clicking the accessibility link that appears in the footer of the website. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety. Despite our efforts to make all pages and content fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Please be aware that our efforts to provide an accessible website (in accordance with WCAG 2.1 level AA) are ongoing. We have made every attempt to be reasonably accessible. If you have an accessibility-related question, comment, or problem, please email our team and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

We also are happy to provide step-by-step telephone support; simply call 800-511-9484 and leave a message, and a team member will make every effort to contact you as soon as possible. We're always here and happy to help!