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First and foremost, we appreciate your participation and are thankful for the simple act of submitting a video to us for consideration. We realize that doing so involves "putting yourself out there" and that is not to be taken lightly. We get lots of video submissions daily and we are tasked...

Thank you guys sincerely for these notes - it is EXTREMELY helpful to us as we continue to knock out bugs and polish things up. Images on playing card pages (Bicycle, Bee, Tally-Ho, Tally-Ho Fan Back, Brown Wynn's) have been updated.

Good catch! On which page did you see a link to that?

This is $19.95 for an entire new KIT - which is enough for about another 1,000 performances.

nIvan is correct on the latter question. To address your first question, the difference is only in print specifications. When printed in Q1 quality, more technicians are required on press to ensure quality of alignment, print, and overall consistency. Does that mean that a Q2 deck will always be...

Our support crew answers all tickets within 12 business hours. That said, that does not extend to weekends, when our superheros need some supersleep. In all seriousness, we do our best to knock out support issues even during the weekend, but I think our whole team is resting up a bit this...

If you have trouble clicking the "listen" button on that page (or if it doesn't work), you should be able to right click on the MP3 button and hit Save Target As. Here is a direct link, as well. Enjoy, and let us know if you have any trouble getting it to play.

Just a quick note as an update - avatars should now be back up and working. Give it a shot now and you should be able to set yours!

Hi guys! The podcast has been posted. I thought it fitting to bring in one of our moderators (Zach) to help moderate this discussion, as I found it very difficult to ask and answer questions at the same time. We truly tried to get to as many questions as possible, and no question was too...

There have been countless questions posted this week about the new theory11 site and product releases. Our team has been active on the forums answering as many as possible, but we thought it proper to hold a special edition roundtable podcast tonight to answer any lingering questions on our new...

Each refill "unit" will last anywhere between 100 to 200 performances with normal use, depending on how much smoke you choose to produce. We provide enough supplies with purchase to last anywhere between 750 and 1,000 performances, so you won't need to purchase a refill pack any time soon. If...

One full charge will last about a week of normal performances. The time it takes to charge varies depending on how much you have used it, but a few hours should provide enough power for a solid week of occasional use.

Very soon! We are polishing up some site glitches at the moment. After that, we will be putting the finishing touches on Rising Card iOS4 and submitting to Apple within the week.

It should "remember" you if you have the "remember me" button selected when logging in. You can log out at any time by clicking the Log Out button next to the word "Welcome" at the top right of any forum page.

Awesome! Glad you dig them! Maybe one day we will release the research that explains the meaning behind every symbol in the deck. For now, it's more fun to leave it up in the air. They feel amazing - I've been using the same deck for about a week and a half now.