Media Section Issue

jonraiker

vp of development
Team member
Aug 5, 2007
1,330
24
Florida
instagram.com
Sorry to hear you're having trouble. Which browser / operating system are you using? Can you provide us with a screenshot of the glitch?

Try clearing your cache and restarting the browser. Not sure if this will do the trick, but it's worth a shot.
 

Ashrei

Elite Member
Sep 1, 2007
350
2
I know this ain't that big/good of a picture. I have old Internet Explorer, so I thought that was the problem. But it wasn't big deal to me, so I didn't report it. Does this help at all?
 

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Sep 1, 2007
1,241
1
Same thing happens to me. I hate how they program like everything nowadays to firefox. Us IE users are screwed time after time.
 
Feb 6, 2008
9
0
43
Yes this is still happening to me too. When I click on the media link on the NAV bar I get the 404 error. When I click on a video from the favorites on the home page I have to scroll to the bottom of the page to view it. I believe this problem is happening with IE7 only and NOT with any other browser (go figure). i have attempted to clear the cache, close and reopen with no luck. It seems like it started after the battle system went up. I personally do not mind but this has been going on for a while and the tech team should hopefully be aware.

Dave G.
 
D

Deleted member 2755

Guest
Same thing happens to me. I hate how they program like everything nowadays to firefox. Us IE users are screwed time after time.

Actually you are completely wrong. When programming the site... they focus to make sure it works generally for all browsers. If someone says that it works in Fire Fox, but it does not work in Internet Explorer.... they spend hours fixing this stuff so it does work for everyone.

About the media section problem. Clearing your cache usually always does the trick. (HEEHEE! I said trick, but not referencing to magic! I'm a funny one!:)(Please don't hurt me...)) If that STILL does not work... Take a picture of your screen and send the image to Raiker. He'll get right on the issue.

Thanks guys.

-Doug
 
Jun 27, 2008
219
1
Illinois
Media Section Problem

hey guys, for some reason i am unable to watch certain videos on the media section. i dont know if it is a problem with my computer or the site. the video loads normaly but when i click play it just goes black. when this happens, the video screen reads 00.00/00.00 at the bottom where it would normaly tell u how far into the video you are.
Has this happened to you? What is wrong and how do i fix it?
 
Nov 15, 2007
535
0
29
Ada Oklahoma
hey guys, for some reason i am unable to watch certain videos on the media section. i dont know if it is a problem with my computer or the site. the video loads normaly but when i click play it just goes black. when this happens, the video screen reads 00.00/00.00 at the bottom where it would normaly tell u how far into the video you are.
Has this happened to you? What is wrong and how do i fix it?

Hey dude, there are multiple threads and posts over this very topic,try searching next time before posting. But to answer you, try using a different browser, I presume that you are on IE, try FireFox or Safari.

-SM
 
D

Deleted member 2755

Guest
As the poster above said, there are many threads on this already. Here is what works 99.2345643262345235% of the time.

Clear your cache.

If you have any issues after doing this, please send a PM to Jon Raiker. Thanks.

-Doug
 

jonraiker

vp of development
Team member
Aug 5, 2007
1,330
24
Florida
instagram.com
Doug nailed it on the head. Try clearing your cache (and offline data) and restarting your browser.

We've had a few glitches in Internet Explorer, so you may also want to download Firefox or Safari. The site works flawlessly in both.
 
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