Super Crush Gimmick But Without the DVD

[Gil]

Hi,

Just have a problem, I received crush Yesterday but only the gimmick, no DvD.

What could I do now?

Cause I come from switzerland and I dont want to pay again 22$ for the shipping cost and the custom charges ( 28 $)...

 

[Luis Vega]

Submit a support ticket..

maybe they will send you the dvd for free...

 

[WitchDocIsIn]

If you ordered the DVD and you didn't get it, that's not on you, that's on them. Send a support ticket and I'm sure things will be sorted out.

 

[j.bayme]

Gil,

I sincerely apologize for the inconvenience and issue. I believe one of our team members contacted you via email earlier today to make sure this is resolved 100%. For future, all support issues should be routed directly to our support team at www.theory11.com/support. You can submit a support ticket at that address to our crew for immediate response within 12 business hours, always. I do apologize for the error and will ensure that this receives proper attention until resolution.

 

[Gil]

Thanks for your fast answers,

I received the email and I'll try to understand first because my english isnt good^^ then to fix the problem.

Again ty