theory11 - Contact Help

[Kainevg]

Hello, I just recently purchased two Guardian card decks and the tricks Panic and distortion (I purchased Witness not long ago too). I had a few questions about shipping (they are answered now) so I tried to call the theory 11 phone number down the bottom of the page but it just went to a message bank and I could barely understand what the message was but at the end I though it heard the word "Hospital" and so did another family member.

I was just wondering if this is just a misunderstood word or if indeed there is something strange with that number, Thanks in advance

-Kaine

 

[jonraiker]

Hello, I just recently purchased two Guardian card decks and the tricks Panic and distortion (I purchased Witness not long ago too). I had a few questions about shipping (they are answered now) so I tried to call the theory 11 phone number down the bottom of the page but it just went to a message bank and I could barely understand what the message was but at the end I though it heard the word "Hospital" and so did another family member.

I was just wondering if this is just a misunderstood word or if indeed there is something strange with that number, Thanks in advance

Kaine,

Perhaps you dialed a digit incorrectly by mistake? Just tested it and it works flawlessly for me. Alternatively, you can file a support ticket here: http://www.theory11.com/support/ -- We'll respond within 12 business hours.

For more info on shipping, check out our shipping page here: http://www.theory11.com/shipping_options.php

Hope this helps. Thanks for your support!

 

[Kainevg]

Thanks, I just tried then and It worked for me, it must have been the time I was calling at (Im over in australia so I wasnt sure if it would be open).

-Kaine