Theory 11, I love your playing cards; your team does a great job when it comes to aesthetics. I was quite surprised however when I opened two packs of Medallions playing cards to find that they were not the "Ultra-lux playing cards in deep brown" as you advertise on your page but instead: a dull, pasty grey and black. It's as if they bypassed the final stage in the printing process in which the rich bronze look is added to give them that wonderful Medallion theme. Here are a few pictures to show you the difference between these two that I received and the original look:
The written description and even the photographs on your own page match the original bronze design:
Either these grey Medallion playing cards missed a step in the printing procedure (I haven't been able to find pictures of grey Medallion playing cards anywhere else yet, leading me to think that this could indeed simply be an unusual mistake), or the Medallion design was intentionally changed from bronze to grey. If the former is the case then I understand misprints happen; if the latter is the case, then all I can ask is why? Why would you alter the rich depth of the bronzed sepia to an uninspiring grey? Why would you shift the viewer's impression from "elegant baroque ceiling" to "flat sheet metal"? Surely such alterations were not made just to cut back on the cost of production? In addition, the bronze back design is a much better match to the actual tuck box; I was disappointed to pull grey cards from the amazing gold-foil tuck case, as the dull grey cards themselves didn't seem to measure up to the gold luster of the tuck box (as the previous bronze design had). I am disappointed with these decks, but I have been pleased innumerable times in the past with your designs and customer service; naturally, I am very curious to here your reply on this matter.
Much Thanks,
Alexander
The written description and even the photographs on your own page match the original bronze design:
Either these grey Medallion playing cards missed a step in the printing procedure (I haven't been able to find pictures of grey Medallion playing cards anywhere else yet, leading me to think that this could indeed simply be an unusual mistake), or the Medallion design was intentionally changed from bronze to grey. If the former is the case then I understand misprints happen; if the latter is the case, then all I can ask is why? Why would you alter the rich depth of the bronzed sepia to an uninspiring grey? Why would you shift the viewer's impression from "elegant baroque ceiling" to "flat sheet metal"? Surely such alterations were not made just to cut back on the cost of production? In addition, the bronze back design is a much better match to the actual tuck box; I was disappointed to pull grey cards from the amazing gold-foil tuck case, as the dull grey cards themselves didn't seem to measure up to the gold luster of the tuck box (as the previous bronze design had). I am disappointed with these decks, but I have been pleased innumerable times in the past with your designs and customer service; naturally, I am very curious to here your reply on this matter.
Much Thanks,
Alexander