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Want to know the best part? I had no clue "whatisdifferentaboutthebox.com" was a real site-- it was completely random off the top of my head when I posted it. Apparently it is a real site, and apparently whoever owns it read this forum thread, because he just put a link to the Guardians on eBay...

Cory, I apologize for the delay; that is not cool. As Steve mentioned in the post above, once the package leaves our warehouse, we have no control over how fast it gets to you-- all shipping times provided are estimates given by the shipping carrier (ie, USPS, UPS). For First Class...

There's two new features that will be added soon to the Artists section of the site-- both of which we were originally trying to get completed in time for launch, but they didn't make it to the finish line on time. That said, they'll be well worth the wait. Stay tuned. And if you have any other...

Yes, this was an intentional design choice, as the VERY subtle one-way opens up a world of effect possibilities. It's one of the most subtle one-ways I've seen to date. Regarding the width of the borders-- that varies from deck to deck depending on the alignment of the sheet on the USPCC presses.

Aesthetically, the deck looks exactly the same except for one minute, tiny difference on the box. Will let you guys figure out what that difference is, though. If you want to know more, go to WhatIsDifferentAboutTheBox.com next Monday at midnight.

I have good news and great news. 2 weeks and 2 days after launch, the First Edition Bicycle Guardians are now sold out. Gone. Our whole crew is amped that you loved 'em, as this was a product that we worked on behind the scenes for months and months before anyone ever saw it. The level of detail...

Also, as a side note, after reading your feedback in the forums, we made a few changes to the 1-on-1 section page. Firstly, all of the video previews are now widescreen (16 x 9), and 25% larger than they were previously. In addition, we re-encoded all of the preview videos released in the 1-on-1...

Yo- As promised, we'll be updating this section of the site very frequently with new sleights, tricks, flourishes, and routines. threeFry by CK is now live in the 1-on-1 section; check it. The threeFry video is a bit longer than the normal 1-on-1 videos, but that's only because it's packed with...

trebmalrolyat, All support tickets are answered within 24 hours-- at MAX. Most tickets are replied to within 2-3 hours; our goal is even less than that. That said, if you did not receive a response, definitely check your spam folder in your email-- our team's responses may have accidentally...

Guys, The Decknique forum isn't going anywhere. That's not a point of contention here. Don't worry. That's not on our agenda. We're not going to force anyone to do anything. Our goal here is unity and to promote the advancement of the art through working together on all levels, across all...

Try redownloading and reinstalling a new, fresh version of Quicktime from www.quicktime.com. Often this solves the problem right off the bat. If that doesn't work, don't worry, there's a plan B. If reinstalling Quicktime doesn't do the trick, try downloading and installing a free player...

Guys, We're on your side. There is no "decknique versus theory11." We are one and the same, and both decknique and theory11 have similar goals, intentions, and emphasis on community. Without a doubt, no one is going to force you to do anything. The goal here is to create unity, trust, and that...

Guys, One week and two days ago we launched theory11 with one goal in mind-- one objective: to take things to the next level. To bring the community together. To promote unity. To work together. The goals of this site extend much farther than products, which I think and hope most of you have...

Nick, Rest assured that it's well on the way. The tracking number is just for delivery confirmation purposes, and cannot be used (like the UPS options) to track a package each step of the way. Our main offices are based in SC; our warehouse is based in CT; Raiker lives in Florida; CK is in...

We had the idea a few nights ago to have a page within the media section where you guys could download some cool music made by Dana especially for use in your media section videos. I know it's hard to find original music to put behind your videos, so this would be a cool and easy way to do so...

Jack, great quote. I believe Abraham Lincoln was the first to say that in 1723. It was during his state of the world address. Pretty sure that's correct. All orders-- international and domestic-- will ship out within 24 hours. Business days only, of course. We have not yet been able to convince...

Jack, I think it's a bit early to judge the section, as we just launched it last night. Over the coming weeks, months, and years, more and more tricks, sleights, and flourishes will be taught in that section by some of the best minds in magic-- things they've never taught before, things that...

Zeus/Dave, I assure you that the download files themselves are not corrupted. Tons of people have downloaded since last night's release, and we've only heard of a few with any issue. Be sure you have the latest version of Apple Quicktime installed; you may want to try redownloading and...

The Distortion gimmicks will not regularly be available to purchase by themselves, as training is essential for properly using and performing the effect. However, we do plan to offer those who purchase Distortion the ability to purchase replacement gimmicks separately, as in time and with...

You guys already found the easter egg? Dang-- I'm pretty sure that means that we spent more time hiding it than you guys spent finding it. I'm impressed. The first time I saw BJ perform this effect, I was blown away. It's SO smooth-- it looks like real magic. And the fact that you show both...