FancyBand Download - Not Working

Discussion in 'Product Questions and Reviews' started by JPIllusions, Sep 27, 2009.

  1. Having trouble with fancy band download. I can only hear the audio, the video comes out as a bunch of weird colored stripes across the screen window... help?
  2. Sorry to hear you're having some trouble viewing the video!

    First and foremost, make sure that you have - in fact - downloaded the video in full, and extracted the Quicktime file from the .zip folder properly (right click >> unzip / extract). Further, make sure you have the latest version of Quicktime.

    Rest assured, we'll stick with you until all is resolved. Shoot me a PM if you're still having issues and we'll figure it out.
  3. If redownloading doesn't do the trick, you may want to try downloading and installing the VLC Media Player (free for Mac or PC) here. That should fix 'er up.

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