Can't redeem elite points.

Discussion in 'Product Questions and Reviews' started by Ibimania, Dec 24, 2014.

  1. When I click on coupon generation button, it does not generate a coupon. instead it reloads the cart page. Please help.
     
  2. Which Browser are you using?

    Fran Dc
     
  3. I have the same problem. I'm using Google Chrome.
     
  4. I had this same problem last night. Using Chrome as well.
     
  5. Hey guys,

    Looks like something broke. Our developer of aware and will be fixing shortly. Thanks for your patience!

    // L
     
  6. Fixed it ^^
     
  7. Does anyone know how to generate coupon codes? I've been looking but can't find the feature.
     
  8. When you are at the view cart page, right before checkout I believe you should see a box to convert points to a coupon.
     
  9. I am still having this issue. I saw other people said it is working but I am having the same problem still. I tried internet explorer and the coupon generator didn't load at all.
     
  10. It's working now. Thanks!
     
  11. I assume this cannot be done on mobile?
     
  12. Still not working for me. The elite point conversion option simply does not show up anymore.

    EDIT: This is working: generate coupon with empty cart. then add stuff you want to buy to cart.
     
  13. Currently only on desktop, sorry. Will get this on mobile very soon!

    Sorry for the confusion - you actually just need to be logged in and you can do it from the cart page, filled or not. You can make sure you are logged in by visiting https://www.theory11.com/account/login
     

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