Holiday Wheel

Dec 10, 2015
3
2
I just got an email according to this
"Hi Jason,

We're currently fixing an issue with our prize claim system so once that's fixed, we'll have claim emails sent out to all prize winners. Thanks for your patience!"
Anyways nice win!

My two older brothers and I have played consistently this year and last year and I am the only one who has every won anything. I won a deck of Brown Wynns also a day or two before you Jason but I still have not received my claim email or even the personalized email that you have received. I hope the system gets fixed soon.
 
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Dec 26, 2015
15
10
Germany
I won a deck of Brown Wynns also a day or two before you Jason but I still have not received my claim email or even the personalized email that you have received. I hope the system gets fixed soon.
I have written an email according to the problem, because I'm waiting since friday, thats why I got this message.
 

wZEnigma

Elite Member
Jun 17, 2009
1,512
153
NE Ohio.
ianchandlerwriting.com
I also sent in an email about a prize, and I have to assume that the team is nowhere near the point of successfully working out the prize claim emails. They just told me they're still working on them. I've also been waiting for a while. Thinking about how complex the coding/software issues may be, I wouldn't expect the prize claim emails to be sent out for another week at the earliest.
 
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Lyle Borders

vp of operations // theory11
Staff member
Aug 5, 2008
1,567
794
Seattle, WA
www.theory11.com
I also sent in an email about a prize, and I have to assume that the team is nowhere near the point of successfully working out the prize claim emails. They just told me they're still working on them. I've also been waiting for a while. Thinking about how complex the coding/software issues may be, I wouldn't expect the prize claim emails to be sent out for another week at the earliest.

Many people have already received their prize claim emails, and most are working as expected. There are still a few hiccups that we are working on now. Don't worry, we are on it and they will get fixed.

// L
 
Jul 19, 2011
44
4
There seems to be something wrong, I just tried to spin the wheel, but kept getting errors all the time. Now it says I can't spin for the next 23.9 hours... :/

What happened to my spin? Got no email either... :(
 

Lyle Borders

vp of operations // theory11
Staff member
Aug 5, 2008
1,567
794
Seattle, WA
www.theory11.com
There seems to be something wrong, I just tried to spin the wheel, but kept getting errors all the time. Now it says I can't spin for the next 23.9 hours... :/

What happened to my spin? Got no email either... :(

Contact us at theory11.com/support and we can check into this for you! Looks like you claimed your free spin, and then immediately tried to claim another spin. We can help with that.

// L
 

theSunnyG

Elite Member
Mar 3, 2012
333
286
The wheel is killing the this year.

We're how many days into it and I've acquired 350 elite points at this point.

350? Consider yourself lucky! Just 150 over here...and now elite points seem to be worth less! But still...very thankful T11!
 

willtupper

Elite Member
Apr 28, 2009
209
261
+25 Elite Points!

The Tortoise > The Hare

Something else that might be worth keeping in mind:

Yes, the wheel does seem tougher this year. But let's remember that T11 has no doubt grown significantly over the past year, just as it no doubt did the year before that.

More spinners = fewer winners.

But that ALSO means that T11 is getting bigger + better! Which in the end, makes us all the REAL winners. Right? :D
 

Furrukh

Elite Member
Jul 24, 2010
668
605
Karachi,Pakistan
The wheel is killing the this year.

We're how many days into it and I've acquired 350 elite points at this point.


This is destroying my average from the last 2 years. Oi vey!

yup would agree, I have not reached 300 even, my average used to be somewhere bw 1500 and 2000, may be one reason is that this year we dont have 500 point option too like previous years
 

ProAma

Elite Member
Jun 13, 2013
214
103
How about be grateful? Or is everyone to individualistic for that? I hate it when people complain about the wheel. They don't need to give us anything you know.
 

Brett Hurley

Elite Member
Sep 27, 2014
2,395
1,990
Texa$, with a dollar sign
How about be grateful? Or is everyone to individualistic for that? I hate it when people complain about the wheel. They don't need to give us anything you know.

There is a difference between being ungrateful and being surprised in what you received.


Much like getting a big, wrapped up garment box for Christmas, only to find that inside it was a bunch of styrofoam peanuts & an IPod Shuffle. Just ask my wife how surprised she was.

I'm surprised at what I got. Furrukh is surprised.

We are good here
 
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